So... anyone know how to fix Google's listing if/when inaccurate? Our phone number has been spontaneously changed - rings to our friends at Red Canyon Physical Therapy, which I'm sure they're super excited about, lol! Suggested an edit which Google rejected as un-verifiable. In the spirit of irony, we are "googling" what to do, but figured someone in FB land has experience with this. Do tell! In the meantime - our phone number is STILL 301-432-8585. ... See MoreSee Less
BodySense PT (Physical Therapy)Hey all! Thanks for the messages and suggestions. We submitted edit requests which got initially denied as unverifiable; got a number for google and waited on hold for a solid while (more accurately, my saint office mgr got this dubious honor), got transferred around and eventually told that it will be updated in 24-48 hrs by an offshore agent. Had a fun side conversation about the "ownership" of the listing, which sounds like it will take a week and follow-up call to resolve. DId manage to make our script-reading and thickly accented ambassador laugh at one point,-so that's a win I guess! A separate agent called back an hour later and confirmed that the listing would updated in the 24-48 hr timeframe. So - will keep an eye on it and see.
2 days ago · 2
BodySense PT (Physical Therapy)Have logged into Google My Business which reflects our correct info ?... so now we are attempting to call Google. Good times :0
2 days ago · 1
Paul Fowlergood to know as I'll be calling you in a couple weeks. having the other knee scoped.
Paul K Duenasi asked my web programmer son Jeremy and he said you have to access your google account, but to stay with them. Thought maybe the other biz was in the same buidling, i told him no... he siad to stay with them.... they will sort it out--- they use their GPS database to make these changes and soemtime they get it wrong.... so he says youre doing the right thing in calling them and not backing down until they are forced to fix it.